Kegiatan Menyimak dan Memahami Informasi Nonverbal

Menyimak  merupakan  salah  satu  kegiatan  berbahasa  yang  dapat

menambah atau memperluas pengetahuan. Keterampilan menyimak perlu

dilatih  secara  terus-menerus  dan  berkesinambungan.  Proses  pelatihan

menyimak menuntut adanya kesiapan mental dan kesehatan fisik serta

motivasi atau kemauan secara sadar untuk mengikuti seluruh isi simakan.

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Telephone Conversation

Sheyla is the client and the receptionist
M: Good morning. You ere calling to the hotel harapan. May I help you?
S: Good morning. I want to know if you have a vacancies.
M: One moment please.
S: Ok.

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Conversation For Booking A Room

• Receptionist:   Good afternoon, Giri Pandawa Hotel. May I help you?
• Guest           :   Yes. I'd like to book a room, please.
• Receptionist:   Certainly. When for, madam/Mr/Mrs/Sir? 
• Guest           :  December the 23rd.
• Receptionist:   How long will you be staying?
• Guest           :   Three nights.
• Receptionist:   What kind of room would you like, madam? 
• Guest           :   Er... double. I'd appreciate it if you could give me a room with a view over the lake.

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Sequence Of Service Lunch And Dinner

1. Greeting and welcoming the guest.
2. Escorting and sitting the guest (Ladies first or children priority)
3. Unfolding the guest napkin

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